CQC Inspection statement 26.04.24

Following an inspection by the Care Quality Commission (CQC) we have been placed into ‘special measures’.

We are working with The Primary Care Team at the Leeds office of the NHS West Yorkshire Integrated Care Board (ICB in Leeds) to ensure that we meet the CQC’s recommendations. The CQC and the ICB in Leeds were assured that at the practice;

• Patients received effective care and treatment that met their needs.

• Staff dealt with patients with kindness and respect and involved them in decisions about their care.

We are working closely with the ICB to look at existing systems and processes to ensure that the CQCs recommendations are met in full.

Dr J Berry & Dr T Stemmet, Partners

Scholes afternoon closure

Dear patients, As you may have seen on our social media channels, we have had to close our Scholes dispensing branch from 12pm every day due to extreme staffing shortages. We have not taken this decision lightly and our staff are continuing to work very hard under immense pressure. If it is after 12pm, the surgery will be closed so please do not attempt to gain access to the practice by banging on windows and doors. We have a zero tolerance policy and any form of abuse will not be tolerated.

We would like to thank you for your understanding and patience whilst we navigate our way through this difficult period. The safety of our patients is always paramount in the provision of healthcare.

Drs Berry & Stemmet

Extended Access – Weekend appointments

Extended Access Services (Extended Opening Hours)

In order to run weekend GP clinics, the practices in Crossgates PCN have joined together to open a Hub that make the best use of the limited resources available for these kinds of services. By running clinics from fewer locations we are able to offer more appointments than if each practice opened in the evenings and on weekends.

Hub appointments are available at Colton Mill Medical Centre, Stile Hill Way, LS15 9JH

Saturday 8am to 2pm

To book an appointment at the Hub please call during their opening hours on 0113 4267469

DO NOT CALL THIS NUMBER OUTSIDE OF THESE HOURS AS YOU WILL BE UNABLE TO BOOK AN APPOINTMENT.

GDPR – General Data Protection Regulation

General Data Protection Regulation (GDPR) came into effect on 25 May 2018. We wanted to let you know that we are committed to complying with the new regulation and explain how we collect, look after and use your data. Our new updated privacy policy is available for you to read here, please click on the link. 

Manston Privacy Notice

Easy Read Privacy Notice